If you're encountering difficulties connecting your Meta, Facebook, or Instagram accounts, it's essential to verify that users have the necessary permissions.
To check this, please log into your Meta account, navigate to Settings, and click on People. Ensure that the relevant users have "full control".
In each account (Facebook page and Instagram) the User needs to have the “Insights” permission.
Please watch the video below for a step-by-step guide:
If you're specifically having trouble connecting Instagram, please start by logging into your Meta account. Navigate to Settings and select Instagram Account.
Ensure that the user account is linked and has full control.
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