FAQs
Frequently asked questions and answers.
- Will ASCEND always be free?
- Is there a mobile app available for ASCEND?
- How do I add additional data sources?
- How do I connect my data sources to ASCEND?
- What do I do if I'm having trouble connecting Meta or Instagram?
- What happens if I change my data source credentials?
- Is there a maximum amount of sites or users I can add to my ASCEND account?
- How often is data ingested?
- How can I access historical data on ASCEND?
- What should I do if I encounter technical issues or bugs?
- What do the green and red arrows next to my metrics mean?
- Can I customise my dashboard widgets?
- Can I export the data on ASCEND for offline access?
- Can I get alerts for specific data changes or anomalies?
- How can I trust this data?
- How can I ensure the security of my data on ASCEND?
- How do I change my password?
- What do I do if I forget my password?
- What are the different user roles and permissions available?
- Can I collaborate with team members on ASCEND?
- Is it possible for me to become a beta tester?
- Can I integrate ASCEND with third-party tools?
- Is ASCEND available in multiple languages?
- Do you offer any training or webinars for ASCEND users?
- Are there any tutorials or guides available for using ASCEND?
- When’s the next update coming to the ASCEND platform?
- Does ASCEND have a roadmap for future development?
- How do I unsubscribe from email notifications?