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  1. Ascend
  2. Troubleshooting
  3. FAQs

FAQs

Frequently asked questions and answers.

  • Will Ascend always be free?
  • Is there a mobile app available for Ascend?
  • How do I add additional data sources?
  • How do I connect my data sources to Ascend?
  • What do I do if I'm having trouble connecting Meta or Instagram?
  • What happens if I change my data source credentials?
  • Is there a maximum amount of sites or users I can add to my Ascend account?
  • How often is data ingested?
  • How can I access historical data on Ascend?
  • What should I do if I encounter technical issues or bugs?
  • What do the green and red arrows next to my metrics mean?
  • Can I customise my dashboard widgets?
  • Can I export the data on Ascend for offline access?
  • Can I get alerts for specific data changes or anomalies?
  • How can I trust this data?
  • How can I ensure the security of my data on Ascend?
  • How do I change my password?
  • What do I do if I forget my password?
  • What are the different user roles and permissions available?
  • Can I collaborate with team members on Ascend?
  • Is it possible for me to become a beta tester?
  • Can I integrate Ascend with third-party tools?
  • Is Ascend available in multiple languages?
  • Do you offer any training or webinars for Ascend users?
  • Are there any tutorials or guides available for using Ascend?
  • When’s the next update coming to the Ascend platform?
  • Does Ascend have a roadmap for future development?
  • How do I unsubscribe from email notifications?
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